WEBWe’re here to help. Call 519-822-1260. TTY 519-826-9771. 8:30 a.m. to 4:30 p.m., Monday to Friday. email info@guelph.ca. Visit City Hall, 1 Carden Street. 8:30 a.m. to 4 p.m., Monday to Friday. City Hall is closed for statutory holidays, Easter Monday, John Galt Day (Civic Holiday), and Remembrance Day. Wait times are shorter mid-month.