Salesforce's vice president of business development shares how the company is providing automation solutions on platforms ...

The all-new Agent Builder enables Salesforce admins and developers to use natural language ... with the full context of interactions instantly shared in the support representative's service console.

As a Salesforce Certified Technical Architect (CTA), I've been following this trend with great interest—especially since the ...

Salesforce Inc (NYSE:CRM) is a cloud-based software company. Salesforce's AI strategy this year has shifted to developing ...

New research from Salesforce finds people walk away from one-third of customer service interactions empty handed. But Gen Z ...

Magentic-One is a rival to multi-agent frameworks such as Salesforce’s Agentforce or IBM’s Bee Agent Framework for ...

Salesforce Inc. today announced the general availability of Agentforce, its suite of tools for building autonomous artificial intelligence agents to augment work for enterprise employees worldwide.

(AP Photo/Elaine Thompson) · ASSOCIATED PRESS The announcement came just weeks after Salesforce announced the buildout of its own autonomous agents through the Agentforce platform, underscoring ...

Salesforce Inc.’s MuleSoft integration platform today announced support for a new event-driven application programming ...

The all-new Agent Builder enables Salesforce admins and developers to ... instantly shared in the support representative's service console. For example, a rep wraps up their morning global support ...

Unlike other agent platforms that require complex data integration and custom automation builds, Agentforce is already built into the Salesforce Platform. Customers can instantly turn their ...