A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start ...

With a passion for small business optimization and strategy, Christina has successfully launched her own business and now works to help ... prefer to speak to a live agent rather than be directed ...

With the offseason now fully underway, here are three things for MLBTR readers to keep an eye on today: 1. GM Meetings ...

OpenAI is finally bringing Advanced Voice mode to the desktop. It will be available in both the Windows and Mac versions of ...

With the first position player and starting pitcher deals of this year's free agency now in the books, here are ...

Princess Cruises has announced the relaunch of its agent training platform, OneSource.com. The revamped platform has an ...

While other parts of the market struggle to capitalize on large language models and machine learning, AI is already having an impact on call centers and has been for a few years now. IVR has been ...

Tech company Decidr is aiming to level the playing field for SMEs through affordable and powerful AI solutions. ... Read More ...

Artificial Intelligence (AI) agents are expanding the possibilities for business process automation and addressing the ...

Bill Burr didn’t hold back in his “Saturday Night Live” monologue during the show’s first episode following Donald Trump’s ...

Salutations, and welcome to an NLCS week Cardinals chat here ... a free agent to take over at catcher when Molina retired. Brian: Thanks Derrick. I'm just floored that this F.O. now seems to ...

Salesforce (NYSE: CRM), the world’s #1 AI CRM, has announced the general availability of Agentforce, a new layer on the ...