Ryan Caldwell, the Eagles fan who verbally assaulted a Green Bay Packers fan during the NFC wild-card game in Philadelphia, has issued an apology. He’s also cautioning those following along that this story is a lot more complicated than they think.

In the video shared by Green Bay content creator Alexander Basara, the Eagles fan, a man named Ryan Caldwell, is seen on camera yelling at the female Packers fan named Aly Keller—whom Basara said is his fiancee—calling her an "ugly dumb c---."