Five9 is squarely positioned to benefit from industry tailwinds including the transition of contact center operations to the cloud, and a shift toward digital first customer engagement and automation.

Salesforce's vice president of business development shares how the company is providing automation solutions on platforms ...

New research from Salesforce finds people walk away from one-third of customer service interactions empty handed. But Gen Z ...

Cramer took to X to express his admiration for Salesforce's Agentforce, calling it "pretty revolutionary." He also noted that ...

We recently compiled a list of the 10 AI News You Shouldn’t Miss. In this article, we are going to take a look at where ...

Agentforce is a new layer on the Salesforce platform, designed to enable companies to build and deploy AI agents that ...

Salesforce Inc (NYSE:CRM) is a cloud-based software company. Salesforce's AI strategy this year has shifted to developing ...

Salesforce's Alice Steinglass explains how Agentforce for Developers can help an enterprise craft and deploy AI agents that will help businesses automate work.

We sell different types of products and services to both investment professionals and individual investors. These products and services are usually sold through license agreements or subscriptions ...

Update: November 11, 2024 (07:00 AM ET): We’ve updated this Samsung One UI 7 hub with beta timeline details, several leaked features, and more details. Samsung’s software experience has ...

Salesforce told employees in an internal memo seen by The San Francisco Standard that the majority of workers have to be in an office four to five days a week as of October 1. The new policy is ...

Last year’s Hot Stove was dominated by a pair of players who wound up together in Los Angeles -- Shohei Ohtani and Yoshinobu Yamamoto -- and this year’s free-agent crop features some high-profile ...