CallTrackingMetrics Welcomes Chris Lafferty as New Vice President of Product and Customer Experience
Former EverService executive joins CTM to oversee product development and CX initiatives MILLERSVILLE, Md., Feb. 6, 2025 /PRNewswire/ -- CallTrackingMetrics, a global conversation analytics company, ...
NICE's CXone platform is a cloud-based ... facing GenAI tools (intelligent virtual agents and chatbots) and internally facing GenAI tools. Salesforce's (CRM) Agentforce, a gen-AI solution to ...
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McGill and Partners unveils AI agent using Salesforce AgentforceMcGill and Partners chief technology officer Simon Bradbury said: “As the first broker in the London market to introduce ...
While agentic AI vendors push fear of getting left behind, businesses don’t necessarily trust them, and haven’t yet started ...
McGill and Partners has announced the launch of its own artificial intelligence agent, making it the first broker in the ...
BofA analyst Brad Sills held calls with nearly a dozen key Salesforce (CRM) system integration partners and tells investors that the feedback ...
Salesforce has announced a new CFO+ with an expanded set of responsibilities as a company veteran who "bleeds CRM" prepares ...
Salesforce’s Agentforce is an example of so-called AI Agent technology, with such advanced chatbots believed to represent the next step after Microosft Corporation (NASDAQ: MSFT)-backed OpenAI ...
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