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T-Mobile's New AI Service May Soon Handle Support and Make Account Changes for You
Like most companies in 2024, T-Mobile is jumping onto the AI train. On Wednesday, the carrier announced that it has a new partnership with ChatGPT-creator OpenAI to create a new "IntentCX" offering that will use artificial intelligence to change how it offers support.
T-Mobile teams up with AI to redefine customer service
T-Mobile is making a bold move into AI in 2024, partnering with OpenAI to revolutionize how it handles customer support. With their new system, “IntentCX,” AI will do more than just answer questions—it'll take action.
T-Mobile Wants More AI Chatbots in Customer Support
The technology will be trained on billions of data points from past customer interactions, including real-time network and service experiences. While T-Mobile claimed this technol
12h
Consumer Cellular phone lines are ridiculously cheap: Here's how they do it
Shoppers love Consumer Cellular for its low phone plan prices. Here's everything you need to know about the service.
12d
T-Mobile's new tech could deliver emergency alerts to your phone even without cell service
T-Mobile successfully sent the first-ever satellite-based emergency alert in the US, aiming to provide critical alerts in ...
3d
T-Mobile: How to find your Android smartwatch's phone number
T-Mobile DIGITS subscribers can use their smartwatch's LTE connectivity for a monthly fee. You can find your wearable's ...
4d
on MSN
Apple iPhone 16 is now on sale, and T-Mobile’s CEO says it’s selling better than last year’s
T-Mobile Chief Executive Mike Sievert says it’s “nonsense” that the iPhone 16 line’s preorder sales are underwhelming.
CNET
4d
I Tried Verizon's and T-Mobile's 5G Home Internet to See if I Could Kick Cable to the Curb
T-Mobile's modems have screens on them so you can immediately see if the area where you placed your device has strong ...
1d
Spectrum clearly wants you to bundle home internet and mobile service, but should you?
Spectrum has introduced new perks to get more customers to bundle mobile and home internet together. Should you?
7d
T-Mobile vs. Verizon: Which home internet is best for you?
Explore and compare Verizon & T-Mobile Home Internet, two of the top internet providers. Browse pros and cons, pricing, plan options & more.
12d
on MSN
T-Mobile tests using Starlink to send emergency alerts you can get off the grid
PT on Thursday, September 5th, T-Mobile initiated a test alert for a hypothetical evacuation notice,” according to T-Mobile. ...
3d
on MSN
How to find your Android smartwatch's phone number on T-Mobile
T-Mobile customers have several options to find the separate phone number associated with their Android smartwatch. Open the ...
11d
T-Mobile vs. AT&T: Which internet provider is better for you?
T-Mobile coverage: T-Mobile covers a portion of all 50 states, making it the most available U.S. home internet provider. T-Mobile also covers more areas outside of city limits, making it a good choice ...
PhoneArena
3d
T-Mobile finally confirms what we have been fearing about its Starlink-powered service
T-Mobile and SpaceX are no longer confident about a 2024 launch for their satellite-based texting service. The two joined ...
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