Ofwat has set out new standards for water firms to improve their services for vulnerable customers amid concerns that many eligible households are missing out.

Doncaster held off a late Bradford charge to win their Yorkshire derby at Valley Parade. Second-half goals from Luke Molyneux and Billy Sharp clinched a deserved 2-1 win as Grant McCann's side ...

The centre is a triage service, maternity's equivalent of an emergency department, for anyone who is 16 weeks pregnant onwards. Bradford Teaching Hospitals NHS Foundation Trust, the body that runs ...

Isabella Bradford, 24, died on October 15 after a ... Picture: Instagram Her memorial service will take place at the Wilderness School Gymnasium on Saturday. Picture: Instagram “Bella’s ...

Shoppers were asked about the quality of the products, customer service, product range, after-sales service, the amount of packaging used, delivery, and value for money, as well as their overall ...

A murder investigation has been launched in Bradford after a man died who was discovered with serious stab wounds. A 23-year-old man was found unconscious with stab wounds in Barlow Street, at around ...

Bradford registered a third successive League Two win as they came from behind to beat Gillingham 2-1. The Bantams nearly went in front early on but Calum Kavanagh was flagged offside as he ...

In the ever-evolving customer service world, innovation isn't limited to technology and process improvements—it's also reshaping how businesses pay for the tools they use to support their customers.

Bradford Bulls head coach Eamon O'Carroll. Bradford Bulls are bracing themselves over the prospect of losing their head coach – with Eamon O’Carroll once again subject to interest from Super League ...

Customer service and customer support are crucial aspects of the customer experience. Done right, they foster customer loyalty, word-of-mouth referrals, and more recurring revenue. The two terms are ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...