The offers will be extended to customer service, ramp and operations agents, as well as cargo employees and supervisors.

Southwest Airlines will offer buyouts to workers at 18 airports across the country as the Dallas-based carrier cuts back on ...

Southwest Airlines is making an interesting change to service on Hawaii's Big Island.

Southwest Airlines on Monday announced buyouts to reduce staffing at some locations, but the buyouts aren't offered in ...

followed by Southwest, Alaska and Delta. Lerzan Aksoy, the interim dean of Fordham's business school, says these airlines go "above and beyond" when it comes to customer service. "Customers ...

This profile has not been claimed by the company. See reviews below to learn more or submit your own review. How do I know I can trust these reviews about Southwest Airlines? How do I know I can ...

Southwest Airlines Co. will offer voluntary departure packages or ... The offers will be extended to airport ground workers ...

One source within the airline industry shared a memo that included the airports that are part of the buyout and it includes ...

I am a Customer Experience Futurist ... empathy and helps customers feel like people, not seat numbers. Southwest Airlines only saw its ACSI score drop 1%, down to 78, which puts it in a tie ...

Southwest Airlines is enhancing business travel by focusing on hospitality, digital convenience, and personalized service. The airline plans to introduce assigned seating by 2026, responding to ...

A Southwest Airlines customer service agent was arrested for allegedly stealing flight vouchers worth $79,000, court documents revealed. A Southwest Airlines Boeing 737-800 passenger plane flew ...

DALLAS — Dallas-based Southwest Airlines is offering buyouts at 18 airports across the country, reports say, amid “aircraft ...