It’s also a cornerstone document for the entire customer service team since agents can use it during complex or process-heavy interactions, such as customer complaints ... quickly build a library of ...

Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations. If you’ve ever worked in customer service, you know that unhappy customers are ...

This is a free, impartial service for communications consumers. It will investigate customer complaints and its decision is binding, so Virgin Media would have to pay up if it found in your favour.

A heartbreaking piece of news has come from the Bhojpuri cinema world. Famous actor and producer Sudip Pandey, who had carved a niche in the film industry, passed away on Wednesday. Reports ...

TikTok, Xiaomi, Shein, and other Chinese tech companies are unlawfully sending European Union (EU) user data to China, a new privacy complaint filed on Thursday says. The complaints were filed by the ...

Advocacy group alleges EU user data unlawfully sent to China Noyb's first complaint against Chinese firms China says it does not breach local laws, protects data STOCKHOLM/BRUSSELS, Jan 17 ...

Most of the complaints were about billing issues, prices and service quality, the organization said. 5:38 Report finds telecom customer complaints went up by 38% between 2023 and 2024 Complaints ...

In today’s mobile-first, digitally driven marketplace, a single dissatisfied customer can spell big trouble for a brand. If a consumer complaint goes viral on social media and users see the ...

Once Allstate’s software was downloaded onto a customer’s device, they could monitor the consumer’s location and movement in real time. According to the suit, the company used the driving ...

MANILA, Philippines — Senator Robinhood Padilla on Monday committed to block impeachment complaints against Vice President Sara Duterte should it reach the Senate. Padilla made the pronouncement ...

A newly created category in the Consumer Financial Protection Bureau’s complaint database generated nearly 3,000 grievances last year, 23% of the total related to vehicle finance. But a random ...