HCLTech announced today it is expanding its strategic partnership with Microsoft by acquiring Nuance’s Enterprise Professional Services business, including its team and existing customer contracts.

As part of the expanded partnership, Nuance’s enterprise professional services business, including its 550 service employees and existing customer contracts, will be transferred to HCLTech.

HCLTech will establish a Nuance Migration Factory to transfer Nuance solutions to Microsoft Dynamics 365 Contact Centre. It will grow Contact Centre as a Service (CCaaS) business for both companies.

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As part of the expanded partnership, HCLTech will integrate Nuance's Enterprise Professional Services business into its contact centre offerings. This includes the transfer of Nuance's team and ...

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As part of the expanded partnership, Nuance’s Enterprise Professional Services business—including the team and existing customer contracts— will be transferred to HCLTech and become a part ...

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NEW YORK & NOIDA, India, January 13, 2025--(BUSINESS WIRE)--HCLTech, a leading global technology company, today announced the expansion of its strategic partnership with Microsoft to transform ...

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